Magnus Health

From the Parent Portal, parents may use the Health Portal button to open Magnus Health in a new tab without logging in again.

From the school website (www.tbcs.org), parents will use their Bear Creek username and password (usually firstname.lastname) to log in to Bear Creek's health portal. These are the same credentials you use to log in to the MyBC/Parents page and enable you to access the Parent Portal (Veracross). All the links to the health portal on our website (www.tbcs.org) are authenticated by Veracross so parents don't have to remember an additional set of credentials.

Health Portal

1. Confirm you are using a supported browser, especially that your browser has a built-in reader so you can preview all the agreements prior to signing them.
   • If electronically-signed requirements don't open in the preview window on the signature page, check your system settings and ensure that the browser is your default app for PDF files. If you still don't see the agreements in the preview window on the signature page, then use Chrome.
2. If you are new to Magnus Health, we strongly urge you to watch the 3-minute video tutorial. 
3. On the Front Desk, parents will see each child enrolled at Bear Creek listed. For each child, answer the conditional questions and then complete all the requirements on the Student Health Tracker To-Do List. Read the Frequently Asked Questions if you have questions about a specific requirement.
   • All requirements are completed and signed online.
   • If electronically-signed requirements don't open in the preview window on the signature page, check your system settings and ensure that the browser is your default app for PDF files. If you still don't see the agreements in the preview window on the signature page, then use Chrome.
   • A few requirements (those requiring a physician's or student's signature) should be printed, signed, and uploaded.
   • You may upload scanned documents in your browser or use the mobile app (see below). Do not mail, email, or drop off paper forms to/at Bear Creek.
4. If you have questions or problems using Magnus Health (browser or app), please contact their Help Desk via service@magnushealthportal.com, 877-461-6831, or using the chat option from their Need Help menu.
5. Finally, after your child graduates, his/her records are archived; however, parents may get access by calling the Magnus Health end user support team (877-461-6831). They will grant parents temporary access to their child's account so that parents can review and download documents for a certain period of time. Parents may also request to receive a specific record (e.g., immunization form) by fax/email.

If you want to use Magnus Health's mobile app to upload images of signed paper forms (certificate of immunization, sports physical, medication authorization, Form I-20 student living arrangements, background check disclosure, and driver acknowledgement), or complete other requirements on the Student Health Tracker To-Do List, follow these instructions:

1. From the school website (www.tbcs.org), log in to Bear Creek's new secure health portal using your Bear Creek credentials. These are the same credentials you use to log in to the MyBC/Parents page and enable you to access the Parent Portal (Veracross). All the links to the health portal on our website (www.tbcs.org) are authenticated by Veracross so parents don't have to remember an additional set of credentials. Magnus Health will open in a new tab. Alternately, from the Parent Portal (Veracross), just use the Health Portal button to open Magnus Health in a new tab without logging in again.
2. On the health portal, ensure you are on the "Front Desk" and then hover over your name.
3. Choose "Change Credentials."
4. Create a username and password (recommend keeping the same as Bear Creek credentials). This username and password combination will be used as your mobile app login only. You will always use your Bear Creek credentials to log in to the health portal using the links on Bear Creek's website (see above).
   • A few parents may encounter an error because their Bear Creek usernames are already in use by Magnus Health. If this happens, please select another convenient username.

      

5. Watch this video tutorial about how to use the mobile app.
6. Download the "Magnus Mobile V2" app from the Apple's App Store or Google Play. Ensure you have version 21.05.26 or later.
7. Log in to the app using your newly-created username and password.
8. If you have more than one child enrolled at Bear Creek, select his/her name.
9. Click the Student Health Tracker button to complete To-Do List requirements on your phone or tablet.

    

Face ID and Touch ID

The latest version of the Magnus Health app (20.09.30) supports biometric authentication (Face ID or Touch ID). If your phone does not automatically update your apps, then be sure to get the latest version from the App Store or Google Play Store. You will be asked if you want to enable face or touch ID when you log in. (See these instructions for additional details.) If you are an employee and the parent of Bear Creek students, note that the biometric authentication will only work for one of your accounts (your personal fs- account or your parent account). You may still want to use a password keeper for both accounts; if the last account used to log in to the Magnus app is not the one associated with face/touch ID, then you will receive an "incorrect password" error if you attempt face/touch ID prior to reauthenticating with your password.

Note about saving your Magnus Health credentials in your password keeper:

iPhone users can save their username and password and enable Keychain following these steps (iOS 14.x).

1. Go to Settings
2. Scroll down to Passwords (face ID)
3. + (not Edit)
4. Enter Website, User Name, and Password fields as follows
   • Website: magnushealth.com
   • User Name: <username set following above instructions>
   • Password: <password set following above instructions>
5. Be sure Autofill Passwords is turned on  at the top of the Passwords page.
6. Done
7. Also see these instructions.

Android users can enable the Autofill Service:

1. Go into Settings
2. Click System (Languages, gestures, time, backup)
3. Select Languages & Input
4. Select Advanced
5. Select AutoFill Service – Turn on User Autofill with Google
6. Open the Magnus Mobile App and Sign in. You will be prompted to Save password to Google – Click Save
7. The next time you log in you will be able to use the saved user Id and Password from the Google password keeper.

Please note that rather than a single set of credentials allowing users to access their various roles in Magnus Health, you may have two sets of credentials depending on your roles.

All Employees

Beginning January 2022, employees will use their fs-firstname.lastname accounts to log into Magnus Health to sign/upload the COVID-19 testing consent forms so they may participate in on-campus COVID-19 testing if necessary. Note: These are the same accounts used last year to complete the daily screening questionnaire.

Faculty and Coaches

Coaches and teachers will use their mh-firstname.lastname accounts to log in on the mobile app for access to their students' and athletes' emergency information and the Magnus 911 functionality which provides student vital health data to emergency responders.

Parents

From a browser, parents of Bear Creek students should always use the "SSO" links to the health portal found on the school website and log in to Magnus Health with their Veracross credentials or the Magnus Health button in the Parent Portal.

Parents must follow these special instructions to create credentials for accessing their child(ren)'s health information in the app.

Coaches and teachers will use their mh- accounts to log in on the mobile app for access to their students' and athletes' emergency information and the Magnus 911 functionality which provides student vital health data to emergency responders.

1. Download the "Magnus Mobile V2" app from Apple's App Store or Google Play.
2. Log in on app using mh- username. 
3. Search for the student by last name.

    

4. Select the student from the search results.
5. Access student's emergency contacts, allergies, medications, and medical release for treatment.

    

6. You may also activate the student's Magnus 911 card by clicking the M- 16-digit number, supplying your relationship to the student (Other, teacher or coach), typing in a message to the student's emergency contacts (message will be emailed or texted depending on parent configuration), and then clicking the orange Access Now button. Activating the "911 card" will give emergency responders access to the student's medical record through the magnus911.com site using that same 16-digit number.

    

Face ID and Touch ID

The latest version of the Magnus Health app (20.09.30) supports biometric authentication (Face ID or Touch ID). If your phone does not automatically update your apps, then be sure to get the latest version from the App Store or Google Play Store. You will be asked if you want to enable face or touch ID when you log in. (See these instructions for additional details.) If you are an employee and the parent of Bear Creek students, note that the biometric authentication will only work for one of your accounts (your personal fs- account or your parent account). You may still want to use a password keeper for both accounts; if the last account used to log in to the Magnus app is not the one associated with face/touch ID, then you will receive an "incorrect password" error if you attempt face/touch ID prior to reauthenticating with your password.

Note about saving your Magnus Health credentials in your password keeper:

iPhone users can save their username and password and enable Keychain following these steps (iOS 14.x).

1. Go to Settings
2. Scroll down to Passwords (face ID)
3. + (not Edit)
4. Enter Website, User Name, and Password fields as follows
   • Website: magnushealth.com
   • User Name: <username set following above instructions>
   • Password: <password set following above instructions>
5. Be sure Autofill Passwords is turned on  at the top of the Passwords page.
6. Done
7. Also see these instructions.

Android users can enable the Autofill Service:

1. Go into Settings
2. Click System (Languages, gestures, time, backup)
3. Select Languages & Input
4. Select Advanced
5. Select AutoFill Service – Turn on User Autofill with Google
6. Open the Magnus Mobile App and Sign in. You will be prompted to Save password to Google – Click Save
7. The next time you log in you will be able to use the saved user Id and Password from the Google password keeper.

 

1. Check your inbox for an email from service@magnushealthportal.com with a subject line reading: [FACULTY - The Bear Creek School] You're invited to join our Magnus Health account. Even though it is addressed to faculty, all employees should open this email. If you don't receive this email, please contact Sini Fernandez (sini.fernandez@tbcs.org).
2. Click Create Password for your new fs-firstname.lastname account as soon as you receive the email as the link expires quickly.

    

3. If necessary, enter a birthdate (it can't be blank), then check the box to agree to Magnus Health's terms and conditions and privacy policy. It is not necessary to correct the birthdate or change the phone number.
4. Set your password.

    

5. Watch the video tutorial to learn how to electronically sign a form and upload a "print and sign" form.
6. Use your activated fs-firstname.lastname credentials to log in on the Magnus mobile app or browser to complete your COVID-19 testing consent forms.
7. On the mobile app, click the Employee Health Tracker button to find the consent forms.

   The complete the items on your to-do list. See below (this person has completed the first requirement, but not the second).