Magnus Health

Every morning before you leave your house with your child(ren), take your child(ren)'s temperature and complete the Student Daily Screening on your mobile device. Your entire household must be symptom free for 72 hours in order for your child(ren) to enter a school building. 

Note: If your child is staying home due to illness, please continue to complete the Student Daily Screening on your mobile device and indicate which symptoms your child is experiencing. Symptom reporting plays a critical role in helping us monitor illness, tracing contacts, if necessary, and preventing the spread of the virus.

1. Take your child's temperature.
2. Log in to the app using the username and corresponding password you set up (see How to Log In > Using the Mobile App).
3. If you have more than one child attending Bear Creek, select a child's name.

    

4. Click the Covid-19 button. 

    

5. Click the words "Student Daily Screening." It will indicate that the "Requirement is Incomplete" each weekday morning prior to your completing the questionnaire.

    

6. Complete the Student Daily Screening form on your phone or tablet by answering all 15 yes/no questions. Click Save button when finished.

    

7. If you answer No to all the questions, your child will receive permission to enter the school building with a green GO designation. Note the student's name and today's date at the top of the page. If your child drives him/herself to school, take a screenshot and send it to your child; he/she must show it before he/she enters the building. Click the back arrow in the orange bar if you need to edit your response or have additional children for whom you need to complete the screening questionnaire or click OK at the very bottom of the page.

    

8. If you answer Yes to any question, your child may not enter the school building. Stay home and email Attendance Coordinator (attendance@tbcs.org); the school nurse will be automatically notified. Click the back arrow in the orange bar if you need to edit your response or have additional children for whom you need to complete the screening questionnaire.

    

9. Note the "Requirement is Complete" message and Edit button for changing your response in case you made a mistake. Click the back arrow to return to your child's mobile home page.

    

10. Click the "hamburger" button in the upper left corner of the page to see the "hamburger" menu.

     

11. From the "hamburger" menu, click My Students to switch to another child (see Step 3 above).

     

12. When you arrive on campus with your child(ren), log back in on the app and navigate to each child's GO page to show to the greeter. (The update released on August 26 eliminates the need for you to take a screenshot of the GO page.)

     

Every morning before you leave your house, take your temperature and complete the Employee Daily Screening on your mobile device. Your entire household must be symptom free for 72 hours in order for you to enter a school building.

1. Take your temperature.
2. Log in to the app using your fs-firstname.lastname username and corresponding password.
3. Click the Covid-19 button. Don't worry that it says "Student" at the top of the page. (This app was initially developed for students and isn't completely redesigned to handle a more general user-type yet.)

    

4. Click the words "Employee Daily Screening." It will indicate that the "Requirement is Incomplete" each weekday morning prior to your completing the questionnaire.

    

5. Complete the Employee Daily Screening form on your phone or tablet by answering all 15 yes/no questions.
6. If you answer No to all the questions, you will receive permission to enter the school building with a green GO designation. Scroll all the way to the bottom and click the OK button.

    

7. If you answer Yes to any question, you may not enter the school building. Stay home and contact both School Nurse Lea Hysom (lea.hysom@tbcs.org) as well as your supervisor. 

    

From your browser (Chrome, Firefox, and Safari work best; Edge is not recommended), parents will use their Bear Creek username and password (usually firstname.lastname) to log in to Bear Creek's health portal. These are the same credentials you use to log in to the MyBC/Parents page and enable you to access the Parent Portal (Veracross). All the links to the health portal on our website (www.tbcs.org) are authenticated by Veracross, so parents don't have to remember an additional set of credentials.

Health Portal

1. We strongly urge you to watch the 3-minute video tutorial. 
2. On the Front Desk, parents will see each child enrolled at Bear Creek listed. For each child, answer the conditional questions and then complete all the requirements on the Student Health Tracker To Do List. Read the FAQ if you have questions about a specific requirement.
   • All requirements are completed and signed online. A few (those requiring a physician's or student's signature) should be printed, signed, and uploaded.
   • You may upload scanned documents in your browser or use the mobile app (see below). Do not mail, email, or drop off paper forms to/at Bear Creek.
3. If you have questions or problems using Magnus Health (browser or app), please contact their Help Desk via service@magnushealthportal.com, 877-461-6831, or using the chat option from their Need Help menu. 

Note: The COVID-19 Student Daily Screening questionnaire is only available in the mobile app. It is not available in the Health Portal in your browser.

If you want to use Magnus Health's mobile app to complete the Student Daily Screening questionnaire, upload images of signed paper forms (certificate of immunization, sports physical, medication authorization, Form I-20 student living arrangements, background check disclosure, and driver acknowledgement), or complete other requirements on the Student Health Tracker To-Do List, follow these instructions:

1. In your browser, log in to Bear Creek's new secure health portal using your Bear Creek credentials. These are the same credentials you use to log in to the MyBC/Parents page and enable you to access the Parent Portal (Veracross). All the links to the health portal on our website (www.tbcs.org) are authenticated by Veracross, so parents don't have to remember an additional set of credentials. Magnus Health will open in a new tab.
2. On the health portal, ensure you are on the "Front Desk" and then hover over your name.
3. Choose "Change Credentials."
4. Create a username and password (recommend keeping the same as Bear Creek credentials). This username and password combination will be used as your mobile app login only. You will always use your Bear Creek credentials to log in to the health portal using the links on Bear Creek's website (see above).
   • A few parents may encounter an error because their Bear Creek usernames are already in use by Magnus Health. If this happens, please select another convenient username.

      

5. Watch this video tutorial about how to use the mobile app.
6. Download the "Magnus Mobile V2" app from the Apple's App Store or Google Play. Ensure you have version 20.09.30.
7. Log in to the app using your newly-created username and password.
8. If you have more than one child enrolled at Bear Creek, select his/her name.
9. Click the Student Health Tracker button to complete To-Do List requirements on your phone or tablet.

    

10. Or click the Covid-19 button to complete the Student Daily Screening questionnaire (more instructions).

Face ID and Touch ID

The latest version of the Magnus Health app (20.09.30) supports biometric authentication (Face ID or Touch ID). If your phone does not automatically update your apps, then be sure to get the latest version from the App Store or Google Play Store. You will be asked if you want to enable face or touch ID when you log in. (See these instructions for additional details.) If you are an employee and the parent of Bear Creek students, note that the biometric authentication will only work for one of your accounts (your personal fs- account or your parent account). You may still want to use a password keeper for both accounts; if the last account used to log in to the Magnus app is not the one associated with face/touch ID, then you will receive an "incorrect password" error if you attempt face/touch ID prior to reauthenticating with your password.

Note about saving your Magnus Health credentials in your password keeper:

iPhone users can save their username and password and enable Keychain following these steps (iOS 14.x).

1. Go to Settings
2. Scroll down to Passwords (face ID)
3. + (not Edit)
4. Enter Website, User Name, and Password fields as follows
   • Website: magnushealth.com
   • User Name: <username set following above instructions>
   • Password: <password set following above instructions>
5. Be sure Autofill Passwords is turned on  at the top of the Passwords page.
6. Done
7. Also see these instructions.

Android users can enable the Autofill Service:

1. Go into Settings
2. Click System (Languages, gestures, time, backup)
3. Select Languages & Input
4. Select Advanced
5. Select AutoFill Service – Turn on User Autofill with Google
6. Open the Magnus Mobile App and Sign in. You will be prompted to Save password to Google – Click Save
7. The next time you log in you will be able to use the saved user Id and Password from the Google password keeper.

Please note that rather than a single set of credentials allowing users to access their various roles in Magnus Health, you may have multiple sets of credentials depending on your roles.

All Employees

All employees must use the fs-firstname.lastname username and corresponding password to log in on the Magnus Health app and complete the daily screening attestation.

Faculty and Coaches

For access as well as the health room check-in site, teachers, coaches, and nurses require another Magnus Health account designated with a mh-firstname.lastname username. These mh- accounts will also be used to access student medical information and Magnus 911 cards (our new online emergency forms), when we start playing sports and taking field trips again.

Parents

From a browser, parents of Bear Creek students should always use the "SSO" links to the health portal found on the school website and log in to Magnus Health with their Veracross credentials. Parents must follow these special instructions to create credentials for accessing their child(ren)'s health information in the app and completing their child(ren)'s daily screening attestation.

1. Check your inbox for an email from service@magnushealthportal.com with a subject line reading: [FACULTY - The Bear Creek School] You're invited to join our Magnus Health account. Even though it is addressed to faculty, all employees should open this email. If you don't receive this email, please contact Sini Fernandez (sini.fernandez@tbcs.org).
2. Click Create Password for your new fs-firstname.lastname account as soon as you receive the email as the link expires quickly.

    

3. If the Create Password link takes you to a login page instead of the page shown in #4 below, close the browser tab, return to your email, and click the Create Password link again.

4. If necessary, enter a birthdate (it can't be blank), then check the box to agree to Magnus Health's terms and conditions and privacy policy. It is not necessary to correct the birthdate or change the phone number.

    

5. Set your password.

    

6. The video tutorial is not applicable to employees. Just close it.
7. No further actions can be taken in the browser. Just log out.

1. Download the "Magnus Mobile V2" app from Apple's App Store or Google Play. Ensure you have version 20.08.26.
2. Log in to the app using your "fs-" username and newly created password.

    

Face ID and Touch ID

The latest version of the Magnus Health app (20.09.30) supports biometric authentication (Face ID or Touch ID). If your phone does not automatically update your apps, then be sure to get the latest version from the App Store or Google Play Store. You will be asked if you want to enable face or touch ID when you log in. (See these instructions for additional details.) If you are an employee and the parent of Bear Creek students, note that the biometric authentication will only work for one of your accounts (your personal fs- account or your parent account). You may still want to use a password keeper for both accounts; if the last account used to log in to the Magnus app is not the one associated with face/touch ID, then you will receive an "incorrect password" error if you attempt face/touch ID prior to reauthenticating with your password.

Note about saving your Magnus Health credentials in your password keeper:

iPhone users can save their username and password and enable Keychain following these steps (iOS 14.x).

1. Go to Settings
2. Scroll down to Passwords (face ID)
3. + (not Edit)
4. Enter Website, User Name, and Password fields as follows
   • Website: magnushealth.com
   • User Name: <username set following above instructions>
   • Password: <password set following above instructions>
5. Be sure Autofill Passwords is turned on  at the top of the Passwords page.
6. Done
7. Also see these instructions.

Android users can enable the Autofill Service:

1. Go into Settings
2. Click System (Languages, gestures, time, backup)
3. Select Languages & Input
4. Select Advanced
5. Select AutoFill Service – Turn on User Autofill with Google
6. Open the Magnus Mobile App and Sign in. You will be prompted to Save password to Google – Click Save
7. The next time you log in you will be able to use the saved user Id and Password from the Google password keeper.

To use the Health Room site from your classroom:

• First log in on your laptop in a browser using your mh-username to https://checkin.magnushealthportal.com  
  • When you log in, you'll see this dialog box. 

     

  • Check the second and third boxes (allow student multiple check-ins and use dropdown list). Then select the Check In Health Room template. Finally, click the orange Start Check-In Page button.
  • You will leave this page open on a browser tab all day, every day you are teaching at school. 
• If a child needs to see the nurse,
  • Type his/her last name in the “Please type in your name” box, then choose the student from the list of suggestions.
  • Select a reason for visit.
  • Click the orange Check In box.

Coaches and teachers will use their mh- accounts to log in on the mobile app for access to their students' and athletes' emergency information and the Magnus 911 functionality which provides student vital health data to emergency responders.

1. Log in on app using mh- username. 
2. Search for the student by last name.

    

3. Select the student from the search results.
4. Access student's emergency contacts, allergies, medications, and medical release for treatment.

    

5. You may also activate the student's Magnus 911 card by clicking the M- 16-digit number, supplying your relationship to the student (Other, teacher or coach), typing in a message to the student's emergency contacts (message will be emailed or texted depending on parent configuration), and then clicking the orange Access Now button. Activating the "911 card" will give emergency responders access to the student's medical record through the magnus911.com site using that same 16-digit number.